Juniper Bridge launched its 24/7 technical support business in 2009 and has grown to service over 80 clients in the telecoms channel including resellers, MSPs and start-ups. Juniper Bridge now handles over 1 million technical support minutes, 20,000 support tickets and proactively manage over 250,000 client and network devices each year. In 2016 Juniper Bridge launched a new portfolio of products under the Juni brand name helping customers fully unify their communications.


November 2016


 
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Juniper Bridge awarded DrayTek Advanced Network Partner Status

Juniper Bridge is pleased to announce their new status as an Advanced Networking Partner (ANP) with router specialists Draytek, in recognition for their expertise and continued investment in remote router management. Juniper Bridge has invested significantly in research and development in DrayTek equipment over the past few years, to optimise the usage of SNMP features within Sonar, the new configured connectivity monitoring software that manages and monitors any IP device, on any network, anywhere in the world.


 

Juniper Bridge launch Sonar 2.0, the first piece of software within Juniper Bridge’s transformed product portfolio

We are pleased to announce the launch of Sonar 2.0, the configured connectivity monitoring software that manages and monitors any IP device, on any network, anywhere in the world. Sonar allows the configuration of specific reporting using SMTP and is secure by protecting individual ports in the device. Sonar can also be combined with Juni24/7, by outsourcing the configuration to Juniper Bridges’s 24/7 technical support team to ensure that your end users can view, manage and modify the alerting and reporting at anytime.

 
 
 

October 2016


 
 
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Larkin Leads Brand Revamp
 

September 2016


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New brand identity for Juniper Bridge for entry into IT monitoring, management and support services

Juniper Bridge are delighted to share their new brand identity, ‘Connecting the dots’ demonstrating their transition from being a managed technical support service to an innovative software company within the channel. The brand refresh consists of creating a new company logo, a review of their corporate imagery and a re-launch of both the juniperbridge.com website together with their new customer portal, JuniHub.

Juniper Bridge connects the dots with new brand

Juniper Bridge is delighted to share their new brand identity, ‘Connecting the dots’ demonstrating their transition from being a managed technical support service to an innovative software company within the channel.

New look and strategy for Juniper Bridge

Channel facing Juniper Bridge reports it is rebranding and transforming its business from a managed technical support service to an innovative software business. The company says it has developed its software solutions beyond managed technical support to provide customers with a self-service platform, JuniHub, transforming how resellers can manage their complete connectivity footprint by putting control into their clients’ hands.