Juniper Bridge launched its 24/7 technical support business in 2009 and has grown to service over 80 clients in the telecoms channel including resellers, MSPs and start-ups. Juniper Bridge now handles over 1 million technical support minutes, 20,000 support tickets and proactively manage over 250,000 client and network devices each year. In 2016 Juniper Bridge launched a new portfolio of products under the Juni brand name helping customers fully unify their communications.
Juniper Bridge awarded DrayTek Advanced Network Partner Status
Juniper Bridge is pleased to announce their new status as an Advanced Networking Partner (ANP) with router specialists Draytek, in recognition for their expertise and continued investment in remote router management. Juniper Bridge has invested significantly in research and development in DrayTek equipment over the past few years, to optimise the usage of SNMP features within Sonar, the new configured connectivity monitoring software that manages and monitors any IP device, on any network, anywhere in the world.
Juniper Bridge launch Sonar 2.0, the first piece of software within Juniper Bridge’s transformed product portfolio
We are pleased to announce the launch of Sonar 2.0, the configured connectivity monitoring software that manages and monitors any IP device, on any network, anywhere in the world. Sonar allows the configuration of specific reporting using SMTP and is secure by protecting individual ports in the device. Sonar can also be combined with Juni24/7, by outsourcing the configuration to Juniper Bridges’s 24/7 technical support team to ensure that your end users can view, manage and modify the alerting and reporting at anytime.
New brand identity for Juniper Bridge for entry into IT monitoring, management and support services