1st September 2016
- Juniper Bridge are transforming their business from a managed technical support service to an innovative software business
- New software enables the channel to proactively manage and monitor their connectivity footprint
- Builds upon 7 year history of Juniper Bridge
- New strapline ‘Connecting the dots’ encapsulates the new direction of the business helping to maximise efficiency and profitability for customers.
Juniper Bridge are delighted to share their new brand identity, ‘Connecting the dots’ demonstrating their transition from being a managed technical support service to an innovative software company within the channel.
The brand refresh consists of creating a new company logo, a review of their corporate imagery and a re-launch of both the juniperbridge.com website together with their new customer portal, JuniHub.
The company has also introduced a new strapline ‘Connecting the Dots’ which outlines the commitment to providing innovative connectivity solutions to maximise efficiency and profitability for their customers.
The brand refresh follows a strong period of growth and investment into the future for Juniper Bridge. Over the past year the company has developed its software solutions beyond managed technical support to provide customers with a self-service platform, JuniHub, transforming how customers can manage their complete connectivity footprint by putting the control their clients’ hands.
Within JuniHub resellers will be able to utilise pioneering network monitoring software that rapidly identifies network outages for clients so that they can proactively analyse and resolve performance issues. This easy-to-use software easily detects circuit, router and end user problems, significantly reducing business costs.
Clients will also be able to manage customer interactions with a fully integrated ticketing system that captures emails, tasks and call recordings improving end-user customer experience. Other services available will also include resellers having access to zero touch provisioning of their routers and devices, logistical support and 24/7 technical support team to their end users.
Founder, Steve Larkin, said about the new identity, ‘Undertaking a brand refresh was crucial so that we could better communicate the sophistication of our new products to the channel. 2016 has been landmark year for Juniper Bridge and we’re excited to see how we can help clients in the channel leverage our new solutions to deliver cost savings and operational efficiencies to their businesses. ‘Connecting the Dots’ completely encapsulates the future direction of the business helping customers fully unify their communications.’