Juniper Bridge’s configured connectivity monitoring software, Sonar 2.0, manages and monitors any IP device, on any network, anywhere in the world.
Monitor the performance of your network with Sonar
Sonar, is the configured connectivity monitoring software that manages and monitors any IP device, on any network, anywhere in the world. Sonar is a versatile platform that hands you the power to manage your network and customer sites, allowing the configuration of specific reporting using SNMP and is secure by protecting individual ports in the device. The powerful and easy to use interface, comes packaged within our JuniHub unified communications platform and can be used as a stand alone product or as part of an outsourced technical support package.
Sonar works by utilising an operational dashboard that displays geo locations of client UK and global sites. Central administrators have visibility and the connectivity status of all live sites in real time. If any of these sites go down, proactive email and SMS alerts are automatically distributed to key personnel, so that these sites are up and running as soon as possible. Sonar can be used for both voice and data monitoring and is fully scalable, allowing for additional site and employees for monitoring purposes.
Sonar benefits resellers by providing the client a seamless and uninterrupted service. It enables resellers to;
+ Monitor connectivity on multiple sites within a single platform
+ Review real-time data to analyse business performance
+ Receive proactive notification of issues so that these can be rapidly diagnosed and resolved
+ Set up alert policies for different technology types of customer groups
+ Reduce operational cots by reducing inbound fault call volume
+ Improve customer experience by reducing connectivity downtime
+ Option to manage and diagnose the alerts in-house or outsource using Juni24/7