ZyXEL AMG Firmware update

Following the continued disruption caused by the Mirai virus attack, we have been working to provide a solution. Below is a step by step process for routers provided by Juniper Bridge to get your AMG1302 router back online. We have tested this solution successfully and believe it works for circuits on the TalkTalk network. However we offer no guarantees. 

 If you have an issue with a Zyxel AMG1302 not provided by Juniper Bridge then please follow this link to see a step by step process to recover your router which may also work.

 

 

 

 
 
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Remove DSL Cable from the router

This is typically a grey cable connected on the far right hand side of the router.

 
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Reboot your router

Push in the the black on/off button, wait for 5 seconds then push the button again. The lights will flash whilst it re connects and show a stable green colour when fully reset.

 
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Reset router

When lights have stabilised, inset a paperclip into the reset hole until the power light and DSL light flash together. This takes around 30 seconds. When the lights flash together remove the paper clip and the router will reboot. Turn the router off and on once more.

 
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Reconnect DSL cable

Reconnect the grey DSL cable. The Internet light will will flash for 20-40 seconds before turning a solid green colour. This will complete the reset and your router will be working correctly with the new firmware updated.